Taking the RECRU Voicebot to the Next Level: More Flexibility Than Ever
Fewer limitations, more possibilities. Introducing General Interview – a new type of RECRU AI Voicebot
designed to adapt to your needs. Create your own conversation flow, define communication rules,
and let AI conduct calls exactly the way you want.
Describe What You Need. Let AI Handle the Rest.
Imagine explaining to a colleague who they should call, what information they need to collect, and how they should respond to different answers. That’s exactly how you can interact with the new Voicebot. Simply describe the conversation you want in your own words, and AI will generate the settings based on your instructions. You can adjust them at any time.
What can you configure?
💬 Conversation flow: Define the questions (both open-ended and closed-ended), their order, and the overall conversation logic.
🔀 Answer-based branching: Decide how the Voicebot should respond to specific answers. Depending on the candidate’s response, it can ask a follow-up question, move to a different conversation path, or end the call.
🤖 Agent behaviour: Define the agent’s role, communication style, whether it addresses candidates formally or informally, the call’s objective, and the rules it must follow.
⏰ Call schedule and number of attempts: Set the number of retry attempts and the calling window (days of the week, start and end times, and time zone).
🎙️ Agent voice: Choose the voice the Voicebot will use when speaking to candidates. You can also listen to a voice sample before launching the conversation.
⏱️ Conversation duration: Set the call length anywhere between 1 and 15 minutes.
Want to Make a Change? Just Tell AI What to Do.
Already created a scenario but want to add another question or adjust the communication style? There’s no need to start from scratch.
Simply describe the change you want in the chat, and AI will update the relevant settings accordingly. Fine-tuning your Voicebot is as easy and natural as having a regular conversation.
Clear, Comprehensive Results After Every Call
The RECRU AI Voicebot doesn’t just handle the conversation – it also analyses the results. Just a few minutes after the call ends, you’ll have access to a clear overview that helps you quickly understand what you’ve learned about the candidate and how well they match your requirements.
What information does the output include?
- AI call analysis: A brief summary of the conversation and sentiment analysis.
- Overall candidate score: A percentage-based assessment of the candidate’s suitability, calculated based on their answers, the importance of individual questions, and their assigned weight.
- Strengths and areas for improvement: Strengths highlight answers that meet your expectations (for example, confirming a preference for a hybrid working model). Areas for improvement identify requirements the candidate did not meet or questions they did not answer.
- Answers and quotes: All questions asked, the candidate’s answers, and specific quotes taken directly from the conversation.
- Collected information: The information you wanted to obtain during the call, neatly organised into separate fields.
- Recording and transcript: A complete record of the conversation, which you can listen to or read, including timestamps.
Tips for Getting the Most Out of Your Voicebot
To make your calls as effective as possible and ensure accurate results, we recommend the following:
- Be specific. Provide the exact wording of your questions and the order in which the agent should ask them.
- Define ideal answers. This helps AI evaluate candidates’ responses more accurately.
- Make use of branching. Specify how the agent should respond to different answers and when it should move on to the next question.
- Set clear call-ending rules. For example, define what should happen if a candidate is unavailable or not interested.
- Choose the right call duration. More questions naturally require more time.
- Use chat to make adjustments. You can update the settings at any time without having to create the agent from scratch.
- Always test your conversation. Before launching it, make sure everything works exactly as expected.
More Flexibility. More Efficient Recruitment.
With the new General Conversation feature, you no longer have to adapt your recruitment needs to the limitations of a predefined scenario. You decide what you want to find out – the RECRU AI Voicebot helps turn your requirements into a ready-to-use phone conversation.
Ready to start using the new type of RECRU Voicebot? You’ll find all the details about the required settings in our user manual.