Cloud-IT s. r. o., with its registered office at Jozefská 7, 811 06 Bratislava, Slovak Republic, ID No. 46 731 610, registered in the Commercial Register of the District Court Bratislava I, Section Sro, File No. Slovak Republic, ID No. 46 731 610, registered in the Commercial Register of the District Court Bratislava I, Section Sro, File No. 82629/B (hereinafter referred to as the “Provider”), issues the following terms and conditions for the provision of SaaS RECRU (hereinafter referred to as the “TC”):

Article I
Definition of basic terms

In addition to the terms used in the introduction to these TC and in other provisions of these TC, the following terms (so-called legislative abbreviations) shall have the meanings set out below:

1. 1. „Copyright Act“: Act No. 185/2015 Coll. Copyright Act, as amended.
   2. „Package“: The range of SaaS RECRU functions compiled by the Provider. Individual Packages are subject to a fee and differ in the number of functions included and the price; Packages are compiled from the lowest Package (with the fewest functions) to the highest Package (with the most functions).
   3. „SaaS RECRU Price“: the remuneration due to the Provider for making SaaS RECRU available to the Customer, unless otherwise specified in these GTC.
   4. „Special Services Price“: remuneration expressed as an hourly rate payable to the Provider for the provision of Special Services.
   5. „Price List“: document containing the currently valid prices of SaaS RECRU Packages and the prices of Special Services. The current price list is published on the website.
   6. „Documentation“: configuration or user manual for SaaS RECRU, or other documentation for SaaS RECRU designated by the Provider.
   7. „Availability“: the state in which the functions of SaaS RECRU are available to the Customer according to the parameters and conditions defined in Article VII of these GTC.
   8. „Helpdesk“: an operational maintenance and support service provided by the Provider to the Customer for the use of SaaS RECRU.
   9. „HR process“: the process of human resource management.
   10. „Information“: all information, data, documents and data that the Customer has electronically stored via SaaS RECRU on the Server through the user interface of this service via the Customer’s Account for the purpose of digital collection, processing, archiving, creating statistics, exporting and other use of SaaS RECRU.
   11. „Account“: represents the virtual space of each Customer on the Server for the purpose of using the SaaS RECRU Package ordered by them, to which the Customer has exclusive access and, to a specified extent, also Users designated by them.
   12. „SaaS RECRU License“: the Provider’s consent granted to the Customer to use SaaS RECRU in the scope of a free trial version in the manner specified in Article IV of these GTC.
   13. „Commercial Code“: Act No. 513/1991 Coll. Commercial Code, as amended.
   14. „Customer“: a person who has bindingly ordered a trial version of SaaS RECRU from the Provider in accordance with the procedure specified in these GTC.
   15. „Special Service“: A service specifically requested by the Customer and provided by the Provider in connection with SaaS RECRU, in particular consultations, training and changes in settings, as well as diagnostics and troubleshooting, which become necessary or essential for the Customer during the use of the service and are not included in the SaaS RECRU Price, nor are they part of the free trial version of SaaS RECRU.
   16. „Users“: persons authorised to access the Customer’s account who have been authorised by the Customer or another person authorised by the Customer to add Users to the Customer’s account.
   17. „Registration Form“: a form available on the Website, which constitutes a binding order from the Customer to the Provider in relation to the free trial version of SaaS RECRU or a specific SaaS RECRU Package.
   18. „Decisive Period“: a time-limited period of the Ordering Party’s access to SaaS RECRU. The decisive period lasts from the date of launch of the trial version of SaaS RECRU until the end of this access to the free trial programme of SaaS RECRU.
   19. „SaaS“: a time-limited period of the Ordering Party’s access to SaaS RECRU. The decisive period lasts from the date of launch of the trial version of SaaS RECRU until the end of this access to the free trial programme of SaaS RECRU.
   20. „SaaS RECRU“: software accessible via the internet and provided by the Provider as a service through the Customer’s remote access to this software; the software is operated, managed and updated by the Provider and is stored on a Server secured by the Provider for the purpose of making the software available and enabling its use by the end customer (i.e. the Customer and/or User). The software is used for comprehensive management of the HR selection process and personnel records.
   21. „Server“: one or more cloud servers secured by the Provider through third parties, on which the software tools for using SaaS RECRU are located.
   22. „User“: access to the Customer’s account via a single access password – one administrator.
   23. „Website“: the Provider’s website www.recruhr.com.
   24. „Contracting Parties“: the Provider and the Customer jointly.

Article II
Introductory provisions – subject matter of the Contract

1. 1. These Terms and Conditions govern all contractual relationships and all mutual rights and obligations of the Contracting Parties that have arisen or are related to the conclusion of the contract for the provision of SaaS RECRU (hereinafter referred to as the “Contract”).
   2. Through SaaS RECRU, the Provider provides the Customer with a free service for a period of 14 days for the collection, processing, storage and archiving of Information and data for the purpose of managing and ensuring comprehensive management of the HR selection process and personnel records, including automated filtering based on possible criteria. The trial period may be longer than 14 days in accordance with a special agreement between the Provider and the Customer or on the basis of a promotion offered by the Provider for a specific period of time or for selected entities. The Provider reserves the right to shorten the decisive period to less than 14 days at any time. As part of the free trial version of SaaS RECRU, the Provider may provide the Customer with access to additional integrated SaaS RECRU features, including AI tools that enable the management of Information, searching the Customer’s Account database, etc. at a higher level, or enabling the connection of SaaS RECRU with other products and services. The Provider may set special terms and conditions for the use of these features and products, which the Customer is obliged to agree to and comply with.
   3. By concluding the Contract:
      a.) The Provider undertakes to:
      i. make SaaS RECRU available to the Customer on its Servers and enable the Customer to use SaaS RECRU in accordance with Article IV of these GTC and grant the Customer a Licence to SaaS RECRU for the duration of the Agreement,
      ii. ensure the maintenance, functionality and availability of SaaS RECRU for the Customer,
      b.) The Customer undertakes:
      i. to use SaaS RECRU exclusively within the scope of the Licence to SaaS RECRU
      ii. in accordance with the terms and conditions set out in these GTC;
   4. Based on a special request from the Customer, the Provider shall provide the Customer with Special Services within the agreed period and the Provider shall pay the Customer the Price of Special Services for these services. Special Services are provided for a fee based on the Price List or a price specifically determined by the Provider.

Article III
Conclusion and amendment of the Contract

1. 1. 1. The Contracting Parties conclude the Agreement in electronic form, in the manner and under the conditions set out in these GTC, by the Customer completing the Registration Form on the Website as part of the “Try for Free” offer and sending it to the Provider by clicking the “Start trial version” button at the end of the Registration Form. The Registration Form sent in accordance with the previous sentence of this point constitutes a binding order by the Customer to the Provider in relation to the free trial version of SaaS RECRU, and the moment of successful submission of the Registration Form is considered to be the moment of conclusion of the Agreement without the need for further special confirmation of the order by the the Provider.
      2. The Customer is obliged to fill in all the mandatory information specified in the Registration Form and by sending the form in accordance with point 1 of this article of the GTC, confirms and guarantees that this information is correct, complete, true and up-to-date and declares that they are authorised to act on behalf of the company specified in the registration form when concluding the Contract; otherwise, the Provider cannot guarantee the proper and timely provision of SaaS RECRU.
      3. The Registration Form includes the text of these GTC, with which the Customer is obliged to familiarise themselves thoroughly and which they are entitled to download by clicking on the link to the “Terms and Conditions” at the end of the Registration Form.
      4. The Customer confirms their agreement with these GTC by ticking the designated box in the Registration Form on the Website, thereby confirming that they agree with the wording of the GTC. By doing so, the Customer also confirms that they have read, understood and fully agree with the wording of the GTC, the rights and obligations of the Contracting Parties and the terms and conditions of use of SaaS RECRU. Without confirming their agreement with these GTC in accordance with the first sentence of this point, it is not possible to submit the Registration Form.
      5. The Provider shall send the Customer an email to the email address specified in the Registration Form with access to the Customer’s Account by logging in with the Customer’s details (email and password) entered in the Registration Form. The Customer is entitled to enter multiple separate Users at different levels in SaaS RECRU, who will log in to the Customer’s Account using different access passwords. Access to Account management may differ from the specified level of the added User. Before filling in the details of each User, the Customer is obliged to familiarise the Users with the information on the processing of personal data by the Provider, which is published on the Website in the “Personal Data Processing” section.
      6. After making SaaS RECRU available, the Provider shall also make the Documentation available to the Customer and, in cooperation with the Customer, perform the initial setup of SaaS RECRU, if necessary.
      7. The Customer is entitled to use the functions of the trial version of SaaS RECRU free of charge for the period specified in Article II, point 2 of these GTC.
      8. The place of performance of this Agreement is the Server secured by the Provider through third parties, on which all software tools for using the functions of SaaS RECRU and Information are located.
      9. The Customer is entitled to use their Account at any time during the Decision Period to “Buy” button at any time during the Decision Period by selecting a specific SaaS RECRU Package and then in the manner and under the conditions that are available to them after selecting the Package for the paid version of SaaS RECRU.
      10. If the Customer is interested in Special Services, they shall send the Provider an order with
          specification of requirements for Special Services. In this case, the Contract for Special Services shall be deemed concluded upon confirmation of the order by the Provider.

Article IV
Licence Terms

1. 1. The contracting parties have agreed on the following terms and conditions for granting the SaaS RECRU Licence:
      • • 1.1. Method of use of SaaS RECRU: exclusively for the Customer’s own internal use for the purpose specified in Article II, point 2 of these Terms and Conditions. The Customer is not entitled to modify, edit, process, combine with another work (unless agreed with the Provider), make copies of SaaS RECRU, distribute or link SaaS RECRU to multiple devices or other services, or make SaaS RECRU available over a network, publicly distribute the original SaaS RECRU or its copies by transferring ownership rights, lending or renting, present SaaS RECRU in public by publicly displaying the original SaaS RECRU or its copies, remove, change, hide or obscure information about the property rights (including copyright and trademark notices) of the Provider or its affiliates, partners, suppliers or licensors for SaaS RECRU, or use SaaS RECRU in any other way that is contrary to the terms of use of SaaS RECRU set out in these T&Cs.
        • 1.2.Scope of the SaaS RECRU Licence: territorially unlimited and materially limited, to the extent corresponding to the free trial version of SaaS RECRU.
        • 1.3. Non-exclusivity of the SaaS RECRU Licence: non-exclusive pursuant to the provisions of Section 70(3) of the Copyright Act.
        • 1.4. Duration of the SaaS RECRU Licence: limited to the duration of the Decisive Period.
        • 1.5. Transfer and termination of the SaaS RECRU Licence: upon termination of the Customer, the rights and obligations under these GTC shall pass to its legal successor.
        • 1.6. Remuneration for the SaaS RECRU Licence: The Provider provides the SaaS RECRU Licence for the period specified in Article II, point 2 of these GTC free of charge; subsequently, the Provider has the option of obtaining a paid licence in accordance with the procedure set out in Article III, point 9 of these GTC.
        • 1.7. Disposal of the SaaS RECRU Licence: The Customer is not entitled to grant a third party consent to use SaaS RECRU within the scope of the granted SaaS RECRU Licence (sublicence) or to transfer the rights under the SaaS RECRU Licence to a transferee without the prior written consent of the Provider. The restriction under the first sentence of this point of the GTC does not limit the Customer’s right to allow Users to use SaaS RECRU. If the Customer requests the Provider’s consent, the Provider’s failure to grant consent/failure to respond to the Customer’s request does not constitute a presumption of consent. The Provider’s consent is revocable at any time and for any reason.
   2. The granting of a Licence to SaaS RECRU under this article of the GTC does not establish any ownership rights, intellectual property rights or industrial property rights to SaaS RECRU for the Customer, with the exception of the rights and claims expressly granted by these GTC.

Article V
Price and payment terms

1. 1. During the term of the Agreement, i.e. during the period specified in Article II, point 2 of these GTC, SaaS RECRU is provided free of charge.
   2. For the subsequent conclusion of a paid Agreement, the Customer has the option of obtaining one of the SaaS RECRU packages by following the procedure set out in Article III, point 9 of these GTC. The current Price List of Packages is also available on the Website.
   3. The price of Special Services is usually determined as an hourly fee for each hour or part thereof during which the Provider performs Special Services.
   4. The price of Special Services may be specified in the Price List available on the Website or may be communicated to the Client by the Provider based on their enquiry or order for Special Services .
   5. The price shall be considered duly and timely paid by the Customer only on the day the entire invoiced amount is credited to the Provider’s account specified in the relevant invoice.
   6. The payment terms for Special Services shall be agreed separately by the Contracting Parties for each specific request (order).
   7. In the event of a delay by the Customer in fulfilling its due financial obligations, the Provider shall be entitled to interest on late payment in the amount of 0.05% of the amount in arrears, for each day of delay in fulfilling the financial obligation, including any day that has already begun, until full payment is made.

Article VI
Rights and obligations of the Contracting Parties

1. 1. For the purpose of proper and timely fulfilment of obligations under the GTC, the Customer is obliged to provide the Provider with all necessary cooperation requested and notified to the Customer by the Provider without delay; otherwise, the Provider shall not be liable for any delay in the performance of the subject matter of the Contract, nor for any damage that may arise in connection with any delay on the part of the Provider, which was influenced by the Customer’s failure to provide cooperation in a timely manner.
   2. The Provider undertakes to make SaaS RECRU available to the Customer in accordance with the applicable and effective generally binding legal regulations and, prior to the entry into force of changes to the relevant generally binding legal regulations, to perform all acts necessary to ensure the compliance of SaaS RECRU with new generally binding legal regulations, in particular to perform the necessary updates and upgrades.
   3. If the Provider finds that it is unable to meet the deadline for performing the actions necessary to ensure the compliance of SaaS RECRU with the new generally binding legal regulations for any reason, it is obliged to inform the Customer in writing without undue delay, by e-mail, duly and clearly informing the Customer of the procedure necessary to comply with the new generally binding legal regulations. The Provider shall also inform the Customer of the specific date for performing the necessary actions to ensure the compliance of SaaS RECRU with the new generally binding legal regulations. If the Provider follows this procedure, regardless of whether the Customer carries out the instructions sent by the Provider, the delay in bringing SaaS RECRU into line with the current legal regulations shall not be considered a defect of SaaS RECRU. For the purposes of these GTC, a change in legal regulations shall be considered force majeure.
   4. The Provider is obliged, taking into account the latest knowledge, to ensure that all Information stored via SaaS RECRU on the Server is sufficiently protected against loss, destruction, disruption or possible misuse, unauthorised access, provision, disclosure or other unauthorised or illegal operation.
   5. Upon written request, the Provider may provide the Customer with archive copies of the Information for a fee determined and notified to the Customer by the Provider, which the Customer is obliged to pay to the Provider before the archive copy of the Information is handed over .
   6. The Provider is entitled, upon written request from the Client (an email is sufficient), to make such logged interventions in the Information as result in the removal of problematic situations. For this purpose, the Provider is entitled to inspect this Information so that it can provide the Client with effective consultation. When intervening in and inspecting the Information, the Provider is obliged to maintain its confidentiality.
   7. The Client is not entitled to provide access to SaaS RECRU, which it uses on the basis of these GTC, to third parties, unless the Contracting Parties agree otherwise in writing. The Customer may only use access to SaaS RECRU through Users who are properly familiar with the use of SaaS RECRU and may only use it for the purpose for which it is intended and in a manner consistent with its proper use.
   8. The Provider may, upon the Customer’s written request, set up an email address on the Provider’s domain for the purpose of using SaaS RECRU (hereinafter referred to as “RECRU Email”). The Customer undertakes to use RECRU Email only for the purpose for which it was created. The Customer is prohibited from using messages sent from RECRU Email to:

• • • a.) use vulgarisms, phrases or other verbal or symbolic expressions whose direct or indirect meaning is contrary to generally accepted social morals and ethics,
    • b.) use threats and personal attacks against the Provider or any other persons,
    • c) provide false, unverified, misleading, offensive or deceptive information about yourself or another person,
    • d) promote violence and openly or covertly incite hatred based on gender, race, skin colour, language, faith and religion, political or other opinion, national or social origin, nationality or ethnic group,
    • e) promote war or describe cruel or otherwise inhuman acts in a manner that trivialises, justifies or approves of them,
    • f) endanger the physical, mental or moral development of minors or impair their mental health and emotional state,
    • g) promote pornographic material, especially child pornography,
    • h) distribute obscene, vulgar, offensive, or illegal material.

If the Provider suspects that the Customer is using RECRU Email to send prohibited messages, the Provider is entitled to cancel the Customer’s RECRU Email at any time, even without notice.

Article VII
Availability of SaaS RECRU

1. 1. The Provider guarantees the availability of SaaS RECRU 24 (twenty-four) hours a day, 7 (seven) days a week, with the exception of previously announced downtime necessary in particular for performing regular updates, upgrades or improvements to the functionality of SaaS RECRU, etc., or with the exception of other random events that occurred through no fault and/or will of the Provider. The Customer acknowledges that the availability of SaaS RECRU may be limited and/or excluded, for example due to the need for regular updates, upgrades or improvements to the functionality of SaaS RECRU, or due to other unforeseen events that occurred through no fault and/or will of the Provider.
   2. The Provider continuously ensures the functionality of SaaS RECRU through the Helpdesk service, which is available free of charge to the Customer (including Users) on working days from 8:00 a.m. to 5:00 p.m.; outside working days, the Helpdesk service is always available on an individual basis after contacting the Provider by email within the Provider’s time constraints. The contact details for the Helpdesk service are: +421 2 222 00 353, email: support@recruhr.com. The purpose of the Helpdesk service is not to provide training on the use of SaaS RECRU. Training on the use of SaaS RECRU can be ordered from the Provider as a Special Service.
   3. The Provider undertakes to perform maintenance services consisting of resolving unexpected and urgent problems and error states of SaaS RECRU (hereinafter referred to as “Incident”) according to the needs and requirements of the Customer through service interventions based on notifications from the Customer (hereinafter referred to as “Service Services”) within the time specified in point 2 of this article of the GTC. The Provider’s response time, within which it confirms the Incident notification to the Customer, is usually within 2 (two) hours from the moment of receiving the Incident notification. The time for resolving the Incident is determined by the Provider and communicated to the Customer by e-mail.
   4. An Incident is considered resolved:
      a.) the Incident has been completely resolved, or
      b.) by enabling the use of SaaS RECRU functionalities to their original extent.
   5. Support services are part of the free SaaS RECRU service if the cause of the Incident or outage is an error in SaaS RECRU itself or its settings and these errors were not caused by the Customer, User or an external factor.
   6. If the Incident or outage of SaaS RECRU reported by the Customer did not occur for reasons attributable to the Provider, the Provider shall notify the Customer of this fact and shall be entitled to remuneration for the time spent diagnosing the Incident or its possible removal as for a Special Service.
   7. The provision of SaaS RECRU by the Provider means making the RECRU software available via remote access to the Server, which contains all the software tools for using SaaS RECRU, via an internet connection. Access to SaaS RECRU via the internet is provided by the Customer. The Provider is not responsible for the Customer’s decisions and actions related to securing internet access to SaaS RECRU or the overall security of the device through which the Customer accesses their Account.
   8. The Customer acknowledges that every Saturday from 8:00 p.m., the availability of SaaS RECRU is limited and/or excluded for a maximum period of 30 (thirty) minutes.

Article VIII
Provider’s Liability 

1. 1. The Provider shall not be liable for any damage caused to the Customer by unauthorised or improper use of SaaS RECRU by Users or any third parties.
   2. The Provider shall not be liable in any way for the content, accuracy or completeness of the Information stored, collected or generated by the Customer and/or Users through SaaS RECRU; in particular, the Provider shall not be liable for the compliance of the Information with the relevant legal regulations, nor for the use of the Information by the Customer and/or Users.

Article IX
Duration and termination of the Agreement

1. 1. The Agreement concluded under these GTC is concluded for a fixed term, namely for the Term within the meaning of Article II, point 2 of these GTC.
   2. The Agreement shall terminate:
      a) upon expiry of the Relevant Period,
      b.) upon written notice by the Contracting Parties without giving any reason pursuant to point 3 of this Article of the GTC,
      c.) by written agreement of the Contracting Parties on the date specified in such agreement.
   3. The notice of termination must be in writing and delivered to the other Contracting Party. The Contracting Parties agree that the Contract shall terminate upon delivery of a written notice of termination to the other Contracting Party.
   4. Upon termination of these Terms and Conditions (expiry of the Agreement), if the Provider does not conclude an agreement with the Customer for the provision of SaaS RECRU in the scope of any of the paid Packages, the Provider shall delete all Information as well as copies of data in its possession, unless otherwise provided by law. Upon the Customer’s written request, delivered without undue delay after the end of the Decisive Period, the Provider shall make a backup copy of the Information for a fee. The Provider shall notify the Customer of the amount of the fee for making the backup copy, and the Customer shall be obliged to pay it within 7 days of such notification on the basis of an invoice issued by the Provider. After payment of the fee for making the backup copy, the Provider shall make the backup copy of the Information available to the Customer on a separate website designated by the Provider or by other means agreed between the Contracting Parties. The Provider shall then send the Client an email with the address of the website from which the Client can download backup copies of the Information. The Client may download backup copies of the Information from the website during the period notified to them by the Provider. The Client acknowledges that after the expiry of the period referred to in the previous sentence, the website where the backup copies of the Information are stored will be automatically deactivated and the backup copies will be destroyed without the possibility of subsequent restoration. The Provider shall not be liable for any damage incurred by the Customer as a result of the permanent destruction of backup copies of the Information. Failure by the Customer to download a backup copy of the Information shall not affect the Provider’s entitlement to remuneration for its creation. If the Client does not request the Provider to make a backup copy of the Information within the period specified in the first sentence of this point, or if the Client does not pay the Provider remuneration for making the backup copy within the due date, the Provider shall delete all Information and copies of data in its possession, unless otherwise provided by law.

Article X
Delivery

The Contracting Parties expressly agree on the right to deliver documents under these GTC by electronic means – by e-mail, without the need to simultaneously send documents by post. The contracting party – sender is obliged to send the document electronically together with a request for notification of delivery to the addressee, whereby the date stated in the notification is decisive for the delivery. For the avoidance of doubt, the obligation to submit a request for notification does not apply to the delivery of invoices by the Provider to the Customer, and the date of delivery of the invoice to the Customer’s e-mail address shall be deemed to be the date of dispatch of the e-mail containing the invoice by the Provider.

Article XI
Special provisions 

The Customer is not entitled, without the prior written consent of the Provider, to assign or transfer, contractually, unilaterally or otherwise, any or all benefits, advantages, claims or obligations arising from these GTC, nor its rights or obligations arising from these GTC.

Article XII
Final provisions

1. 1. These GTC shall enter into force and effect on 15 January 2026.
   2. The GTC shall be effective for each Customer on the date of conclusion of the Contract and expression of consent to these GTC.
   3. Legal relationships not governed by these GTC that arise from the conclusion of the Contract shall be governed in particular by the Commercial Code and other relevant legal regulations of the Slovak Republic. All disputes arising from these GTC and in connection with them shall be decided by the general courts of the Slovak Republic.
   4. It is only possible to deviate from these GTC on the basis of a written agreement between the Contracting Parties.
   5. The Customer is aware of all its obligations regarding the personal data of data subjects that it stores in SaaS RECRU and undertakes to fulfil all related obligations stipulated by law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, and Act No. 18/2018 Coll. on the protection of personal data and amending certain laws, and will ensure strict compliance with these regulations.
   6. The GTC are written in Slovak. If the GTC are also written in a language other than Slovak, the Slovak version shall be the authoritative language version and only this version shall be legally binding on the Contracting Parties. The version in any other language is not legally binding on the Contracting Parties and is only an informative translation of the content of the GTC drawn up in the Slovak language.